|All services except MyWU Programme||Western Union International Bank GmbH|
|MyWU Programme||Western Union Payment Service Ireland Limited|
This Online Privacy Statement describes how Western Union collects and uses your personal information (“Information”) that we obtain when you visit and/or use our website in the European Economic Area.
INFORMATION WE COLLECT
Western Union collects Information about you from a variety of sources, including but not limited to those listed below. You consent to the collection, transfer and storage of this Information by computers or other transfer or storage devices in the European Economic Area as well as elsewhere when you supply it, including the transfer and retention of your data outside the European Economic Area to countries, including but not limited to the United States, whose laws on holding personal data may be less stringent.
The information we collect includes name, address, and telephone number, information about the form of identification used to send or receive a transaction (required by law in some instances and used by Western Union to prevent fraud), transaction activity and your computer’s internet address.
USE OF INFORMATION
At Western Union, we use the information that we obtain about our customers for the following activities
COOKIES & INTERNET TECHNOLOGY
We use internet technologies like cookies and Web beacons for a variety of purposes, including, but not limited to, those identified below.
Click here to manage your cookies
INFORMATION WE DISCLOSE
Subject to your consent or as otherwise permitted by law, we may disclose the Information we collect in the paragraphs titled, "INFORMATION WE COLLECT" and "COOKIES AND INTERNET TECHNOLOGY" to our Affiliates and to unaffiliated third parties as described below for any of the purposes described in the statement, including those described in the paragraph entitled “USE OF INFORMATION”.
We may disclose Information to any Western Union Affiliate to effect, administer and complete transactions or deliver products or services including, but not limited to:
We may disclose Information about current and former customers to perform marketing, business analysis and advertising services to companies with whom we have contractual or joint marketing arrangements upon notice that you have provided unambiguous consent (opt-in) for the use of Information for these purposes.
CONFIDENTIALITY AND SECURITY
We endeavour to maintain physical, technical and procedural safeguards that comply with applicable government laws and regulations to guard your Information. We also endeavour to restrict Information access to our employees, agents and representatives who need to know it. Despite our efforts, and as you probably know, third parties may unlawfully intercept or access transmissions sent to us or may wrongly instruct you to disclose Information to them while posing as Western Union.
Where you have provided us with your consent to use, store or disclose your Information, you have the right to withdraw your consent at any time by using the contact details below. If you do withdraw your consent, we will cease using that Information unless we are required to continue to do so by law.
Western Union maintains your choice and transaction history based on our record retention policies. If you do not perform another transaction within the retention time period, your Information, as well as your choice, will be removed.
ACCURACY OF INFORMATION
You may request (by contacting us in the manner set out below) details of the Information that we hold and request us to correct or erase any erroneous or out-of-date Information. We reserve the right to independently verify claims made. To protect your privacy, we will also take reasonable steps to verify your identity before making providing details or corrections. Where permitted by law, we reserve the right to assess a service charge for providing you with any information in connection with your request.
EXTERNAL WEB SITES
Western Union’s website may be linked to or from third party websites. Western Union is not responsible for the content or privacy practices employed by websites that are linked to or from our website.
Western Union reserves the right to modify this Privacy Statement. Updated Privacy Statements will be posted at this website when amendments occur. We urge you to review this Privacy Statement when you visit to obtain the most current statement. You may change your choices at any time.
If you have any questions or queries, please contact us.